VICE PRESIDENT OF PRODUCT SERVICES
Rick has worked with commercial and Native American gaming locations throughout the United States, Asia and South America. His clients include single boutique properties as well as the elite multi-location properties throughout the world. Rick has consulted with all the major Las Vegas gaming properties to help them deliver their brand objectives on a sensory level. Using music, video, scent, and messaging products, an environment can be created that will have guests staying longer and making return visits. Rick consults at all levels of the organization to bridge the goals of marketing, management and operations with the technical requirements of facilities for the proper delivery of each designed solution at the lowest possible cost across the organization. Rick’s success is rooted in listening to his customers; addressing their needs and delivering exceptional service.